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Microsoft Certified Desktop Support Technician
The Microsoft Certified Desktop Support Technician (MCDST) credential
proves that you have the skills to successfully support end users
and to successfully troubleshoot desktop environments running on
the Microsoft Windows operating system.
MCDST candidates are required to pass two core exams. Elective
exams are not required. The following table lists Microsoft Official
Courses offered by New Horizons designed to help you prepare for
these exams:
Courses
Course 2261: Supporting Users Running the Microsoft Windows XP
Operating System (3 days)
Exam 70–271: Supporting Users and Troubleshooting a Microsoft
Windows XP Operating System
VIEW THE COURSE OUTLINE
Course 2262: Supporting Users Running Applications on a Microsoft
Windows XP Operating System (2 days)
Exam 70–272: Supporting Users and Troubleshooting Desktop
Applications on a Microsoft Windows XP Operating System
VIEW THE COURSE OUTLINE
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